top of page
Refund & dispute policy
-
Refunds may be requested within 7 days only if no services have started.
-
No refunds once work has begun or files have been shared.
-
Disputes are handled through the payment processor’s terms.
-
Oceanbay responds to all claims within 48 hours.
Terms of Service
Effective Date: July 22, 2025
Company: Oceanbay LLC FZ
License: 2305631
1. Scope – Advisory and coordination services aligned to licensed activities.
2. Payment – Invoicing is confirmed prior to any work.
3. Delivery – Digital service delivery unless otherwise stated.
4. Refunds – See Refund Policy.
5. Confidentiality – All shared documents and info are confidential.
6. Governing Law – Subject to UAE legal jurisdiction.
bottom of page